Rethinking PaperThin’s value

April 4th, 2007 By krastev

CMS vendor PaperThin
likes to tout the fact that CMS Watch cited their CommonSpot tool (among others)
twice for good value (2005,
2004).
See, for example, the closing "About PaperThin" paragraph in this
or other company
press releases. However, vendors and marketplaces constantly change — the Web CMS market
faster than many others. In the last several editions of The
Web CMS Report we have questioned CommonSpot’s value, citing comparatively
slower R&D and problems with customer support at PaperThin. The company
has since lowered its pricing a bit and is moving to shore up tech support.
Value is important, but always a moving target. In the end, make sure to factor
in "fit" for your business scenarios when assessing the value of any
vendor’s solution. [Update, 26 March: PaperThin tells us that this release language was a mistake and that it had removed its CMS Watch reference from other releases dating to last year.]

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